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Featured Case Study

Building Renew360

An enterprise-grade B2B2C employee wellness platform enabling employers to provide subsidized wellness benefits through a managed credit system, built with 98 database tables and 5 integrated portals.

Wellness IndustryB2B2C PlatformMulti-Tenant SaaSEmployee Benefits
Renew360 - Enterprise Employee Wellness Portal
98
Database Tables
110+
API Endpoints
5
Integrated Portals
200+
Security Policies

Project Overview

Renew360 is a comprehensive B2B2C employee wellness platform that connects employers, their employees, and fulfillment operations in a seamless digital ecosystem. The platform enables employers to provide subsidized wellness products and services to their employees through a managed credit system.

The platform addresses critical challenges in corporate wellness: administrative burden on HR teams, low employee engagement, lack of spending visibility, fragmented vendor experiences, and compliance concerns with health-related data.

Synaptis Technologies was engaged to design and build an enterprise-grade multi-tenant platform from the ground up—one that would provide complete control for employers, seamless shopping for employees, and comprehensive management tools for platform operators.

The Challenges

Complex platform requirements that required innovative solutions

Multi-Tenant Complexity

Building a B2B2C platform that serves employers, their employees, and platform operators with completely isolated data and customizable branding for each organization.

Impact: Data leakage risks and scalability concerns

Credit Management System

Developing a sophisticated managed credit system where employers fund employee wellness spending with configurable caps, periods, and approval workflows.

Impact: Complex accounting and real-time balance tracking

Compliance Requirements

Managing health-related employee data with HIPAA compliance, audit trails, and data privacy regulations across multiple organizations.

Impact: Legal exposure and regulatory penalties

Subscription Coordination

Handling recurring subscriptions where employer credits subsidize employee purchases, requiring complex billing logic and cancellation policies.

Impact: Revenue leakage and billing disputes

Before & After

The transformation delivered by Renew360

Aspect
Before
After
Wellness Benefits Admin
Manual spreadsheets and reimbursements
Automated credit system with real-time tracking
Employee Experience
Confusing multi-vendor access
Unified shopping platform
Employer Visibility
No insight into utilization
Real-time analytics dashboard
Budget Control
Unpredictable spending
Configurable caps and limits
Compliance Tracking
Paper-based records
Automated audit trails
Scalability
Manual per-employer setup
Self-service multi-tenant platform

Our Solutions

Custom-built systems designed to address each challenge

Multi-Tenant Portal Architecture

Five purpose-built portals (Employee, Employer, Admin, Fulfillment, Public) with Row-Level Security isolating each organization's data.

Complete data isolation per employer
Customizable branding per organization
Role-based access control (5 roles)
Tenant-aware routing and authentication

Managed Credit System

Sophisticated credit allocation system with configurable employer funding, usage caps, period resets, and real-time balance tracking.

Flexible period-based credits (monthly, quarterly)
Usage caps and spending limits
Real-time balance calculations
Automated credit renewal and expiration

E-Commerce with Subsidies

Complete shopping experience where employer credits subsidize purchases, with cart management, checkout, and order tracking.

Employer credit application at checkout
Mixed payment support (credits + personal)
Order history and tracking
Subscription product support

Enterprise Security & Compliance

Comprehensive security with 200+ RLS policies, audit logging, data encryption, and HIPAA-compliant infrastructure.

Row-Level Security on all tables
Comprehensive audit trails
Data encryption at rest and in transit
HIPAA-compliant architecture

98-Table Database Architecture

Comprehensive data model supporting all platform operations

User Management

15 tables
  • Users, profiles, roles
  • Multi-factor authentication
  • Session management
  • Password policies

Employer System

12 tables
  • Organization hierarchy
  • Credit policies
  • Employee management
  • Billing configuration

E-Commerce

18 tables
  • Products & inventory
  • Shopping cart
  • Orders & fulfillment
  • Subscriptions

Payment System

9 tables
  • Credit transactions
  • Stripe integration
  • Payment history
  • Refunds & adjustments

Notifications

8 tables
  • Email templates
  • Push notifications
  • In-app messages
  • Notification preferences

Content System

10 tables
  • CMS content
  • Blog articles
  • SEO metadata
  • Media library

Analytics

14 tables
  • Usage tracking
  • Employer analytics
  • Product insights
  • Engagement metrics

Security & Audit

12 tables
  • Audit logs
  • Access control
  • Session tracking
  • Security events
98Total Database Tables

Five-Portal Ecosystem

Role-optimized experiences for every stakeholder

Employee Portal

Consumer-facing e-commerce experience with employer-subsidized pricing

Shopping & CartOrders & TrackingSubscriptionsCredit BalanceProfile & Settings

Employer Portal

Complete control over wellness benefits spending and employee access

Dashboard & AnalyticsEmployee ManagementCredit AllocationBilling & InvoicesSettings

Admin Portal

Platform-wide management, configuration, and monitoring

Multi-Employer ManagementProduct CatalogOrder ProcessingUser AdministrationCMSAnalyticsSecurity Logs

Fulfillment Portal

Streamlined order fulfillment and logistics tracking

Order QueueShipping ManagementTracking UpdatesReturns Processing

Public Website

Customer acquisition and employer onboarding

Marketing PagesEmployer SignupBlog & ResourcesDocumentation

Technical Stack

Modern technologies for performance, scalability, and maintainability

Frontend Stack

  • Next.js 16 App Router
  • React 19 with Server Components
  • TypeScript for type safety
  • Tailwind CSS 4 + shadcn/ui
  • Real-time updates

Backend Architecture

  • Next.js Server Actions
  • 110+ REST API endpoints
  • Zod schema validation
  • Multi-tenant data isolation
  • Background job processing

Database Layer

  • PostgreSQL (Supabase)
  • 98 normalized tables
  • 200+ RLS policies
  • Optimized indexing
  • Real-time subscriptions

Integrations

  • Stripe Payments
  • Resend Email (40+ templates)
  • Web Push notifications
  • Cron job automation
  • Webhook infrastructure

Measurable Results

The impact on Renew360's platform capabilities

4 months
Development Timeline

From concept to 89% launch readiness with comprehensive feature set

98 tables
Database Complexity

Normalized schema with complete data isolation and integrity

200+
Security Policies

Row-Level Security policies ensuring complete data isolation

110+
API Coverage

REST endpoints covering all platform operations

40+
Email Automation

Transactional email templates for comprehensive user communication

89%
Launch Readiness

Platform ready for pilot launch with core features complete

Project Timeline

From concept to 89% launch readiness in 4 months

1

Foundation & Architecture

3 weeks

Requirements analysis, multi-tenant architecture design, 98-table database schema, authentication system

2

Core Portals Development

4 weeks

Employee, employer, and admin portals with authentication and role-based access

3

E-Commerce System

3 weeks

Shopping cart, checkout, order management, and Stripe payment integration

4

Subscription System

2 weeks

Recurring billing, subscription management, and employer credit integration

5

Notification Infrastructure

2 weeks

Email system, push notifications, in-app messaging with 40+ templates

6

CMS & Public Site

2 weeks

Content management, blog system, and public marketing pages

7

Security & Compliance

2 weeks

200+ RLS policies, audit logging, HIPAA compliance hardening

8

Testing & Launch Prep

2 weeks

Integration testing, performance optimization, documentation

"Synaptis Technologies delivered a platform that transformed how we provide employee wellness benefits. The multi-tenant architecture gives us complete control over each employer's experience, and the managed credit system has eliminated billing headaches. Our clients love the transparency and their employees love the seamless shopping experience."
R3
Renew360 Leadership Team
Enterprise Employee Wellness Platform

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